General Information, Terms and Conditions

Terms and Conditions

  • We reserve the right to charge in full for bookings cancelled with less than 4 days notice before the arrival date!
  • In the event of cancellations with more than 4 days notice we will attempt to relet the accommodation but reserve the right to charge for any booked rooms left vacant.
  • A 25% non refundable deposit is required to confirm the bookings, this can be paid over the phone 01969 650 038 using any major credit/debit card.
  • Being an old building there are a number of differing levels, 2 flights of stairs and tight access points so regrettably we are unable to cater for less able guests.
  • We do not have family rooms and regret therefore that we are unable to cater for children. Babies in travel cots with their own support systems are however welcome.
  • Check in time is after 14:30 hrs, possibly earlier by arrangement but please advise if you expect to arrive after 18:00 hrs, so we can still have a life, thank you!
  • Check out please by 10:30 hrs on day of departure!
  • On departure the balance due can be paid by cash (preferred)  or card (Visa, MasterCard, Maestro, Switch).


Smoking is not permitted inside the property! We have a very sensitive fire alarm system and smoking in the rooms will trigger it!


We regret we do not have secure storage at the moment.


We regret we can not accept any pets, due to allergies.   

If you are ready to make a Booking:

  1. Phone us on 01969 650 038 (+44 1969 650 038 from outside the UK) or to book direct. Discounts are available for longer stays (4 or more nights) when booking directly with us over the phone: excludes Bank holidays.