General Information, Terms and Conditions

Terms and Conditions

  • We reserve the right to charge in full for bookings cancelled with less than 4 days notice before the arrival date!
  • In the event of cancellations with more than 4 days notice we will attempt to relet the accommodation but reserve the right to charge for any booked rooms left vacant.
  • A 25% non refundable deposit is required to confirm the bookings, this can be paid over the phone 01969 650 038 using any major credit/debit card.
  • Being an old building there are a number of differing levels, 2 flights of stairs and tight access points so regrettably we are unable to cater for less able guests.
  • We do not have family rooms and regret therefore that we are unable to cater for children. Babies in travel cots with their own support systems are however welcome.
  • Check in time is after 14:30 hrs, possibly earlier by arrangement but please advise if you expect to arrive after 18:00 hrs, so we can still have a life, thank you!
  • Check out please by 10:30 hrs on day of departure!
  • On departure the balance due can be paid by cash (preferred)  or card (Visa, MasterCard, Maestro, Switch).

Smoking

Smoking is not permitted inside the property! We have a very sensitive fire alarm system and smoking in the rooms will trigger it!

Bikes/cycles

We regret we do not have secure storage at the moment.

Pets

We regret we can not accept any pets, due to allergies.   

If you are ready to make a Booking:

  1. Check Availability or get in touch on 01969 650 038 or ; even though we try, sometimes the availability calendar is not fully up to date, sorry.
  2. Phone us on 01969 650 038 (+44 1969 650 038 from outside the UK) or to book direct. Discounts are available for longer stays (4 or more nights) when booking directly with us over the phone: excludes Bank holidays.